Privacy Policy

Gaia Workplace Wellbeing Training and Consultancy

Gaia Workplace Wellbeing is committed to protecting your privacy when you use our services. We will ensure any personal information you provide to us is protected using secure systems and processes, complying with General Data Protection Regulations and all other relevant legislation.

Official Registration: We are registered as a Data Controller with the Information Commissioner's Office (ICO). Our registration number is ZB525709. The Public Register entry can be viewed on the ICO website.

How the law allows us to use your personal information

There are several legal and legitimate reasons why we need to collect and use your personal information. Generally, we collect and use information where:

You have entered into a contract with us
It is necessary to provide our services
It is necessary for employment purposes
You have made your information publicly available
It is necessary for research or statistical purposes

Why we need your personal information

We may need to use information about you to:

Deliver services, information, and support to you
Manage those services we provide to you
For administrative purposes
For processing and handling sales and purchases
Check the quality of services
Help with research and planning of new services
Provide updates and information about new services

How we collect your personal information

We collect information in a variety of ways, including:

Website enquiries or email submissions
Telephone enquiries or discussions
Communications to understand business needs for service provision
Directly in the provision of services

Information collected may include name, address, phone number, and email addresses.

Sensitive Data

On occasion, we might gather information classified as 'sensitive data' under the Data Protection Act. We will only ever hold this for specific purposes, and it will not be stored without your consent. Generally, this relates to data for audit purposes, and specific privacy notices will be available for those situations.

We do not sell your personal information to anyone else.

How do we protect your information?

We take all precautions to ensure your data remains safe. We hold information securely and only make it available to those with a right to see it.

UK Storage: All our information is stored within the UK.
Access Control: Associates only have access to information required to deliver the specific service.
Disclosure: We only disclose to another party if required by law or in a safeguarding concern, which we will endeavor to discuss with you first.
Security Measures: We utilize encryption, anonymisation/pseudonymisation, and strict access controls.

Your Data Protection Rights

Under data protection law, you have the following rights:

Right of Access: Ask for copies of your personal information.
Right to Rectification: Ask us to fix inaccurate or incomplete data.
Right to Erasure: Ask us to erase information in certain circumstances.
Right to Restriction: Ask us to limit how we process your data.
Right to Object: Object to processing in certain circumstances.
Right to Data Portability: Ask for a transfer of your data to another organization or to you.

You are not required to pay a charge for exercising these rights, and we have one month to respond to you.

Contact & Complaints

If you wish to make a request or have concerns about how your data is handled, please contact Sam Langford:

Email: hello@gaiawellbeing.org
Tel: 07857 513465
Address: 11, Westrum Lane, Brigg, North Lincolnshire, DN20 9EY

You can also complain to the ICO if you are unhappy with our response:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Helpline: 0303 123 1113

Policy Date: November 2023